Customer Support

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Linked Strategy

We believe that your business cannot rely purely on E-Commerce and fantastic Web Development, we offer a dedicated customer support centre for brands that focuses on Support and Assisting clients with their daily queries.

The Difference

After extensive experience in this market we have derived the cause for support issues, for eg. an E-Commerce site that sells multiple brands and products have a support centre that strengths lie in order support, payment systems and fulfilment but at Channel Innovation we dedicate resources to your brand in order to understand your product as our own, we drive a sales and support orientated backend to ensure that when your client calls us they understand your product or brand better and we encourage a sale.

Customer Satisfaction

We treat your client as our own, we front your brand as our own and we sell your product as our own, some may say it is White Label we feel that you are our label.

We will not only run your call centre, but we will save you costings on resources, Our solution is driven to save your business and also increase customer satisfaction.

We take care of all of the hardware solutions for you so that you wont need to invest in an expensive PABX system, we also will dedicate your own line and resources to your brand.

Outsource your customer support

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Customer Support Centre dedicated to your brand and products.

Outsourcing your support and sales to Channel Innovation has never been easier, we combine our E-Commerce solutions with Web-Development and Customer Sales and Support to make your business our very own.

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